Connect Gmail and Outlook mailboxes to customer relationships and operational work. Find the conversation and the record together.
Features
Connected mailboxes
Read and manage supported Gmail and Outlook accounts.
Draft with context
Use templates, signatures and AI-assisted drafts that you review.
Practical routing
Apply smart rules and link messages to the relevant CRM records.
How it connects
An email links to the account, informs a support ticket and helps the team follow up with the right context.
See the whole platform
Related capabilitiesQuestions
What can I do with Email?
Connect Gmail and Outlook mailboxes to customer relationships and operational work. Find the conversation and the record together. Read and manage supported Gmail and Outlook accounts. Use templates, signatures and AI-assisted drafts that you review. Apply smart rules and link messages to the relevant CRM records.
How does email connect to the rest of Syncaida?
An email links to the account, informs a support ticket and helps the team follow up with the right context.
How do we get started?
We scope the email workflow around your business, agree the enabled modules and permissions, and plan configuration, any data migration and onboarding. Your agreement and pricing define the capabilities included.
Book a demo
Tell us what you need to manage. We’ll show you the relevant parts of Syncaida.