Service contracts
Connect service agreements, covered assets, time usage and billing, so your team can see what is included before work begins.
Features
Flexible agreements
Manage prepaid hours, fixed-price and recurring service arrangements.
Coverage and usage
Link covered assets and track time against the agreement.
Renewals in view
Review expiry dates and renewal activity with the customer history.
How it connects
A support request links to the customer's agreement, covered equipment, time consumed and billing.
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Related capabilitiesQuestions
What can I do with Service contracts?
Connect service agreements, covered assets, time usage and billing, so your team can see what is included before work begins. Manage prepaid hours, fixed-price and recurring service arrangements. Link covered assets and track time against the agreement. Review expiry dates and renewal activity with the customer history.
How does service contracts connect to the rest of Syncaida?
A support request links to the customer's agreement, covered equipment, time consumed and billing.
How do we get started?
We scope the service contracts workflow around your business, agree the enabled modules and permissions, and plan configuration, any data migration and onboarding. Your agreement and pricing define the capabilities included.
Book a demo
Tell us what you need to manage. We’ll show you the relevant parts of Syncaida.